FAQ - Reidinger
Most frequently asked questions and answers:
How to create the printing data?
For single color prints or engravings, it is best to have your data in black and white and in original size. The maximum printing and engraving sizes can be found on our › product information page. For multicolored motifs please indicate the desired colors (HKS or Pantone).
For more information, see our page › printing data requirements or the correspondent › PDF.
Basically, vectorised data is best to use (such as EPS or PDF). Please make sure to convert the font used into paths.
If you don't have any vectorised data please make sure that your image data has a resolution of 300 dpi (better up to 1200 dpi). So the graphics team can convert your image data into printable data (costs according to expense).
Can articles be ordered without imprint or engraving?
Please send an e-Mail with the amount of your desired article.
We will get in touch with you shortly and send an offer.
Which file types can be used?
We can use all common vectorised file types, as there are: AI, EPS or PDF. Other vector files can be used as well (Corel Draw and similar). These should only be used »in case of need« though.
You don't have any vectorised data of your desired motif? On request will send an offer for converting your data into a printable file type.
I am not able to create the data that is needed for printing. What next?
That's no problem! Just send us the data you have. The graphics team will customize your data ready for printing. Depending on the effort required there might be additional costs. We will send you an individual offer.
Do I get a proof in advance?
You will receive a proof before the start of production, usually in an e-Mail. There you can control the data you have sent and see if the shown size fits with the article.
Production will only start after your approval.
How long is the delivery time?
Delivery times are written down in the offer. Normal delivery time, including all necessary steps, is about 2-3 weeks. Depending on machine utilization and stock, we can offer you a faster delivery.
If it is very urgent, we suggest to have a look at our › express-articles. Combined with selected printing methods, even the most urgent delivery times can be made possible. Just contact us.
Is it possible to have a multicolored imprint?
That is possible – depending on the desired motif. From engraving and single colored version over to all-over digital print (possible only with specific articles) we offer a wide range of different options. Please send your printing data by e-Mail – we are happy to check your data for printability and send you an individual offer.
Is it possible to order a smaller number or pieces as the minimum order indicates?
The minimum order refers to the delivery of our articles with imprint. If you don't need an imprint on the articles we can offer a smaller number of pieces.
What is the best font size I should use?
That always depends on the style of the chosen font. The minimum line width of each letter must not be smaller than 0,1 mm. Of course we will let you know you if there are details in the sent data that won't be visible. There is usually an alternative suggestion of the graphics team providing the minimum line width.
You could not find the answer to your question? Please contact us.